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COACHING IMPACT IN HEALTHCARE
OVERVIEW
Just as elite athletes use coaches to sustain performance and reach goals, healthcare professionals engage in coaching partnerships that provide an impartial, confidential space to step back, test options, and make clearer, values-aligned decisions. Coaching helps protect your energy, sharpen priorities, navigate transitions, and translate ideas into practical resonant action.
Healthcare teams also engage coaches to work toward high performance, sustainable results, and ongoing development by addressing the team’s unique dynamics, promoting systemic awareness, and choosing more effective ways to operate and grow, inspiring the team to maximize its collective potential toward their common purpose and shared goals.
Coaching in healthcare – whether external, internal, peer‐based, or hybrid – delivers measurable results for...
Staff Experience
↓ burnout
↓ turnover
↑ engagement
↑ communication
↑ professional fulfillment
↑ empathy
Clinical Outcomes
↓ errors
↑ decision-making
↑ patient care
↑ VBC impact
Financial Solvency
↑ retention
↓ turnover cost
↑ productivity
↑ P4P cost efficiency
ILLUSTRATIVE DATA
Causes, Symptoms, Opportunity
Closing the healthcare worker shortage gap could eliminate 7% of the global disease burden, avert 189 million years of life lost to early death and disability and boost the global economy by $1.1 trillion. McKinsey Health Institute 2025
Coaching Impact
burnout
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↓ 19.5% v. ↑ 9.8% control: high emotional exhaustion | 1:1 coaching (Mayo Clinic). JAMA Int Med 2019
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↓ 17.1% v. ↑ 4.9% control: overall burnout | 1:1 coaching (Mayo Clinic). JAMA Int Med 2019
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↓ ~30% overall burnout (MBI) | small group coaching (UCLA). uclahealth.org 2025
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↓ 21.6% v. ↑ 2.5% control: overall burnout | internal coaching by professionally trained peers (MGH). JAMA Netw Open 2024
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↓ 0.37 burnout v. control (95% CI) | internal mentorship with/out peer coaching (MGH). Academic Medicine 2025
engagement & fulfillment
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↓ 30.1% v. ↑ 4.1% control: interpersonal disengagement | internal coaching by professionally trained peers (MGH). JAMA Netw Open 2024
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↑ 6.3% v. ↓ 2.2% control: work engagement | internal coaching by professionally trained peers (MGH). JAMA Netw Open 2024
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↑ 10.7% v. no change control: professional fulfillment | internal coaching by professionally trained peers (MGH). JAMA Netw Open 2024
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↑ 0.50 professional fulfillment v. control (95% CI) | internal mentorship with/out peer coaching (MGH). Academic Medicine 2025
team-level effectiveness
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↑ team cohesion: team coaching v. team facilitation. Journal of Work-Applied Management 2023
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↓ knowledge integration problems | team coaching (8 rehab clinics, Germany). PLOS ONE 2017
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↑ staff willingness to accept responsibility | team coaching (8 rehab clinics, Germany). PLOS ONE 2017
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↑ team organization | team coaching (8 rehab clinics, Germany). PLOS ONE 2017
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$133M est. savings in physician retention | internal peer coaching and mentoring (Cleveland Clinic). Becker's Hospital Review 2021
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96% of interns would recommend program | internal professional development coaching (MGH). J Grad Med Educ 2015
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REFERENCES
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Guiding Excellence: The Transformative Role of Coaching for Healthcare Leaders and Executives. Forbes.com. 2023
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A cluster-randomized controlled study to evaluate a team coaching concept for improving teamwork and patient-centeredness in rehabilitation teams. PLOS ONE. 2017
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Can team coaching provide healthcare the remedy it needs? J Interprof Care. 2024
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Effect of a Professional Coaching Intervention on the Well-being and Distress of Physicians A Pilot Randomized Clinical Trial. JAMA Int Med. 2019
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Effect of Coaching on Trainee Burnout, Professional Fulfillment, and Errors: A Randomized Controlled Trial. Academic Medicine. 2025
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Estimating the Attributable Cost of Physician Burnout in the United States. Ann Intern Med. 2019
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Future of the U.S. Healthcare Industry: Labor Market Projections by 2028. Mercer. 2024
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Headspace 2024 Workforce State of Mind Report. Headspace.com. 2024
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Healthcare employee experience 2025. PressGaney. 2025
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Heartbeat of health: Reimagining the healthcare workforce of the future. McKinsey Health Institute. 2025
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How Cleveland Clinic has saved $133M in physician retention. Becker's Hospital Review. 2021
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Physician Coaching by Professionally Trained Peers for Burnout and Well-Being: A Randomized Clinical Trial. JAMA Netw Open. 2024
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Power in numbers: Small group professional coaching reduces rates of physician burnout by nearly 30%. uclahealth.org. 2025
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Promoting Success: A Professional Development Coaching Program for Interns in Medicine. Journal of Graduate Medical Education. 2015
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Team coaching using LSP and team facilitation: a randomized control trial study measuring team cohesion and psychological safety. Journal of Work-Applied Management. 2023
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The Business Case for Investing in Physician Well-being. JAMA Int Med. 2017
